What is the purpose of Acronis True Image 9.1 Enterprise Server?
Acronis True Image 9.1 Enterprise Server is intended for hard disk/partition image creation, and partition and/or the whole PC disk content restoration. Creating disk/partition images guarantees personal data safety and allows the user to deploy identical systems on another computer.
A disk/partition image contains encoded disk (partition) sector contents that are stored in an archive file. The archive file can simultaneously contain images of several disks and/or disk partitions. It can be located on a hard disk drive or any removable media that is connected to the computer.
Acronis True Image 9.1 Enterprise Server allows the user to restore both data and system partitions, even in the most serious system failures, with a wide range of tools, including:
Boot into Acronis standalone version, if the user's operating system failed
Work with hard disks of any capacity connected to your PC
Access to a wide range of removable media drives (including tape drives) and disc burners with IDE, SCSI, USB, and PCMCIA interfaces
Acronis True Image 9.1 Enterprise Server also allows the users to restore separate files and folders from a backup
Acronis True Image 9.1 Enterprise Server includes Acronis Management Console which allows you to install the product, manage backup tasks, and recover remote servers located throughout your entire network
What is the main advantage of Acronis True Image 9.1 Enterprise Server use?
There are several exclusive features of the Acronis True Image 9.1 Enterprise Server software that distinguish it from similar products:
It provides two backup products in one — our original disk imaging backup option and a new file-based backup option which enables you to back up specific files and folders
Acronis Snap Restore — Lightning-speed restore of your PC from an image. You can start working in seconds while your system is still being restored
Acronis Universal Restore (optional) — Hardware-independent live system restore
Acronis Secure Zone — Save data to a special partition on your hard drive. There is no need to purchase an extra hard drive, CDs, or DVDs to protect your data. This is especially useful for notebook computers
Acronis Recovery Manager — A recovery option that enables you to restart your computer by hitting the F11 key in case your computer does not boot appropriately. Even if your operating system has been deleted, Acronis Recovery Manager can boot your computer
Live backup — Run backups while computing
Restore your entire PC, including the operating system, applications, and user settings without reinstallation of any software — Restore in minutes by avoiding the time-consuming task of locating all your application CDs and registration codes, and then reinstalling all programs
Restore individual files or folders from an image archive
Scheduler — You can run backups on a regular basis automatically
Wizard-driven interface — The product walks you through each task so that you don't need to be a computer expert to use it
What operating systems do Acronis True Image 9.1 Enterprise Server components run on?
Acronis True Image Management Console
Windows 98/Me
Windows NT 4.0 Workstation SP6/2000 Professional SP4/XP Professional SP2
Windows NT 4.0 Server SP6/2000 Server/2000 Advanced Server/2003 Server
Windows XP Professional x64 Edition
Acronis True Image Agent for Windows, Acronis True Image 9.1 Enterprise Server, Acronis Backup Server, Acronis True Image Group Server
Windows NT 4.0 Workstation SP6/2000 Professional SP4/XP Professional SP2
Windows NT 4.0 Server SP6/2000 Server/2000 Advanced Server/2003 Server
Windows XP Professional x64 Edition, Windows Server 2003 x64 Editions
Acronis True Image Agent for Linux
SuSE 8.0, 8.1, 8.2, 9.0, 9.1, 9.2, 9.3, RedHat 7.3, 8.0, 9.0, Advanced Server 2.1, Advanced Server 3.0, Advanced Server 4.0, Fedora Core 1, Fedora Core 2, Fedora Core 3, Fedora Core 4, Enterprise Server 3.0, Mandrake 8.0, 9.2, 10.0, 10.1, Slackware 10, Debian stable and unstable (sarge), ASPLinux 9.2, ASPLinux 10, ASPLinux 11, ASPLinux Server II, ASPLinux Server IV, Virtuozzo 2.6.x, Gentoo, UnitedLinux 1.0, Ubuntu 4.10, TurboLinux 8.0, TurboLinux 10.0 and some others Linux distributions are supported.
What is the difference between an incremental and differential backup?
An incremental backup contains all changes made since the latest incremental or full backup creation. If one full backup and several incremental ones were created, all of these backups must be saved in the same folder so that you will be able to restore the data. If one of incremental backups or a full backup is deleted, there is no way to restore this backup set, since all backups are dependent on each other.
A differential backup contains all changes made since the full backup creation. To restore a differential backup, you should place it in the same folder with the full backup.
What is the standalone version of Acronis True Image 9.1 Enterprise Server?
The standalone version of Acronis True Image 9.1 Enterprise Server is an exclusive recovery environment for restoring backups. Additionally, it allows you to create backup, clone hard disk drives, partition new hard disk drives and manage Acronis Secure Zone without having to boot into Windows. It has the same graphical interface as Acronis True Image 9.1 Enterprise Server under Windows.
There are two variants of the standalone version. The full variant is based on Linux operating system and uses Linux drivers for getting access to all hardware devices. The safe variant is based on the DOS environment and doesn't provide you with an access to the USB, PCMCIA, SCSI, RAID devices and the network. We recommend you to use the safe variant only if the full one doesn't work.
You can run the standalone version of Acronis True Image 9.1 Enterprise Server from bootable media (a CD-R/RW disc, a set of floppy diskettes, a USB flash card or a ZIP-diskette). You can also activate Acronis Startup Recovery Manager and boot your computer into the standalone version (full variant) of Acronis True Image 9.1 Enterprise Server by pressing the F11 button when the computer boots up.
Does Acronis True Image 9.1 Enterprise Server support computer hard disks with Linux file systems and Linux operating system?
Yes, it does. Acronis True Image 9.1 Enterprise Server supports the following Linux file systems:
Ext2
Ext3
ReiserFS
Reiser4
Linux Swap
XFS
JFS
Acronis True Image 9.1 Enterprise Server also works with any other unknown file system in a special sector-by-sector mode. If the software cannot identify the file system, it simply creates an exact image of every sector on the disk. Please also note that for XFS and JFS file system partition resizing feature is not supported.
The standalone version of Acronis True Image 9.1 Enterprise Server can be run from a bootable media on any PC (x86 compatible), independent of the operating system installed.
What storage devices does Acronis True Image 9.1 Enterprise Server support for saving backups to / restoring backups from?
Backups can be saved to / restored from both hard disk drives and any removable media devices (including tape drives), working within the Windows operating system or using the standalone version of Acronis True Image 9.1 Enterprise Server. Please see the detailed information on the System requirements page.
Does Acronis True Image 9.1 Enterprise Server support Windows LDM (dynamic disks)?
Yes, Acronis True Image 9.1 Enterprise Server supports Windows LDM (also called Dynamic Disks). You can create an image of a volume of any type and later restore the imaged volume back to an existing volume on a dynamic disk or to a basic disk.
Does Acronis True Image 9.1 Enterprise Server support RAID arrays?
The answer to this question can be divided in two parts.
Under Windows, Acronis True Image 9.1 Enterprise Server supports all RAID arrays Windows has drivers for.
The standalone version of Acronis True Image 9.1 Enterprise Server uses embedded Linux drivers for RAID arrays. Possibly, Linux drivers for a specific RAID array have not been included into the product yet. In this case you should try to use a special plug-in for BartPE instead of the standalone version. This plug-in allows you to use Windows drivers for the RAID array when running Acronis True Image 9.1 Enterprise Server from a BartPE bootable CD. You may also contact Acronis Support Team and report that the standalone version doesn't recognize your RAID array. Our Development Team will add drivers as soon as possible.
After I installed Acronis True Image 9.1 Enterprise Server, I cannot access shared folders that reside on this computer. What's wrong?
The problem is that Microsoft Lanman Server has a fixed limit on the quantity of filters it supports. Since Acronis True Image 9.1 Enterprise Server installs some filters to support backups, the total number of filters can exceed the server's limit. The same problem may occur after installation of an antivirus product and is described in the Microsoft Knowledge Base Article 177078. Please apply the described workaround and contact Acronis technical support if it doesn't help.
Do I need to reboot the computer in order to restore the system partition of my hard disk?
Yes, you do. Windows does not allow you to run an application while this application completely rewrites the partition Windows is installed on. Therefore, Acronis True Image 9.1 Enterprise Server will prompt you to reboot the computer into its standalone version to restore the system partition. Once the partition has been restored, you will be able to boot Windows in the usual way.
I have run/scheduled a task to create a backup to the mapped drive. It sometimes works, sometimes not. What should I do?
When you map the drive, it becomes mapped only under your Windows account. Acronis True Image 9.1 Enterprise Server runs its tasks using the system account and so it is sometimes unable to locate your mapped drive (especially when you are logged off). Please use the full UNC path (e.g. \\server\share\) instead of the mapped drive.
I created a backup that is saved on multiple CD-R/RW discs, but when I want to mount it, Acronis True Image 9.1 Enterprise Server says that it cannot mount the partition as a logical drive.
Acronis True Image 9.1 Enterprise Server can mount an image archive only if all its volumes reside in the same folder. If your archive spans over several CD-R/RW discs and you wish to mount it, you should copy all volumes into a single folder on a local or networked hard disk drive.
Note that even if the image archive is spanned over several CDs or DVDs, you can still restore individual files and folders using Recovery Wizard.
I use the file filter to exclude all files with the extension .txt by default. Will this filter work when I select the txt file from the folder to restore/back up it?
Please note that files selection, performed by the user, has priority over file filters, including the default filters. This means that files, specially selected from folders, will not be excluded even if they match the filtering criterion.
I started the standalone version of Acronis True Image 9.1 Enterprise Server to restore the backup located on a network share, but I can't find the desired computer on the network.
If at least one computer is visible in "Computers near me", then try to specify the full UNC path to the desired computer in "file name" edit box, e.g. \\server\share.
If no computers are visible on the network, but the "Computers near me" icon is found in "My Computer" on the Image Archive Selection screen, then please ensure that a DHCP server is running on your network. If you don't use a DHCP server, then please ensure that network settings accessible via Options item in the Tools menu are correct.
If the "Computers near me" icon is not available in "My Computer", then there are problems either with your network card or with the card driver shipped with Acronis True Image 9.1 Enterprise Server. Please submit a request to Acronis technical support and provide information about your network card model and vendor.
I started the standalone version of Acronis True Image 9.1 Enterprise Server to restore the backup located on a network drive, but when I try to login to a network computer, it asks me for the user name and password again and again. What should I do?
In some cases, especially when a domain controller is present on the network, you should specify an authorizing server name or domain name along with a user name. The user name should be specified in the form of SERVER\USER or DOMAIN\USER.
If you are trying to access a server in a domain that is controlled by Windows Server 2003 and still can not login to a server, please try the following:
Open Active Directory Users and Computers on domain controller (Windows Server 2003).
In the console tree, right-click Domain Controllers, click Properties, and then click the Group Policy tab.
Click Default Domain Controllers Policy, and then click Edit.
Open the Computer Configuration \ Windows Settings \ Security Settings \ Local Policies \ Security Options folder.
Locate the Microsoft network server: Digitally sign communications (always) policy setting, and then click Disabled.
You can also read Microsoft article 823659 regarding this problem.
Do I need to uninstall the existing version of Acronis True Image 9.1 Enterprise Server prior to installing the latest update or the full version I purchased?
No, this is not obligatory. You can install the latest update or the full version of Acronis True Image 9.1 Enterprise Server over the existing version. To do this, run the installation program and select the "Repair/Upgrade Acronis True Image" option.
Can I create an Acronis Secure Zone on an external drive?
It is not recommended to create Acronis Secure Zone on a detachable drive. If you activate Acronis Startup Recovery Manager and then for some reason disconnect the drive Acronis Secure Zone resides on, your computer may boot with a long delay or not boot at all. You will need to either reconnect the drive with Acronis Secure Zone or fix the master boot record (MBR).
After removal of Acronis Secure Zone I found that the space I used to create it is lost. How can I get it back?
Such situation may occur when you do not add the space freed from Acronis Secure Zone to one of your partitions. Actually, the space isn't lost; it has become unallocated.
You can do the following in order to get the space back:
Create an Acronis Secure Zone again using the unallocated space
Remove Acronis Secure Zone by means of the Manage Acronis Secure Zone wizard, adding the space to the partition you have chosen
You can also use any partitioning program (for example, Acronis Disk Director Server) in order to create a partition using the unallocated space.
Can Acronis True Image 9.1 Enterprise Server burn directly to a DVD? If so, what are the limitations?
All current versions of Acronis True Image beginning with build 3625 can burn directly to DVDs. We support DVD+R, DVR+RW, DVD-R, DVD-RW, DVD-RAM. DVD+R Double Layer is fully supported; DVD-R Dual Layer is not supported. The entire process is completely transparent — just put a blank DVD disc into the drive and you can save your image to that disc without any additional software. Effective with this build, it is no longer necessary for Acronis True Image users to have third-party DVD-burning software in order to create images on DVD discs.
As for limitations, DVD burning is not supported in Windows 9x, so as a result, burned DVDs can't be read in Windows 9x. Write-once DVD discs can't be read in Windows NT 4 without third-party software. Burned rewritable discs can't be read in Linux without kernel patch.
How can I deploy the image of my Windows system to different hardware?
There are two ways of cloning a Windows system to deploy its image to a different computer:
Using Acronis Universal Restore:
Acronis Universal Restore technology provides an efficient solution for hardware-independent system restoration by replacing the crucial HAL and hard disk controller drivers. Acronis Universal Restore is an optional program feature. It should be purchased separately and installed from a separate .msi setup file. Acronis Universal Restore can only be installed on a computer where at least one of the following Acronis components is installed:
Acronis True Image 9.1 Enterprise Server (local version)
Acronis True Image Agent for Windows
Acronis Bootable Media Builder.
Using Microsoft System Preparation Tool (sysprep) to prepare Windows system for migrating it to different hardware:
According to Microsoft Knowledge Base Article — 298491: "One problem from duplicating an installation of Windows 2000 is that each cloned computer has the same security identifier (SID) and computer name. This may prevent the cloned computers from functioning correctly in a workgroup or a domain. To work around this problem, administrators use the System Preparation Tool (Sysprep.exe) to remove configuration settings that are unique to the computer such as the computer name and SID. The resulting image archive can then be safely reused for installation on other computers." This issue also exists in Windows NT 4.0 and Windows XP, and thus computers running those operating systems must be prepared as well. To download Microsoft System Preparation tool, click on your operating system: Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003. Microsoft System Preparation tool for Windows Server 2003 is available in the Deploy.cab archive that resides in the \Support\Tools\ folder of Windows Server 2003 installation CD. In brief, here is how you prepare your disk drive to create a master clone image or to migrate data: Create Acronis standalone version with Rescue Media Builder available in the Tools menu of Acronis True Image 9.1 Enterprise Server. Run sysprep.exe. Microsoft provides you with the option to specify the following keys:
nosidgen — If you plan to erase all data from the original hard disk and/or do not plan to use both the original and new hard disks in different computers simultaneously, use this option.
mini — if you plan to migrate your operating system to a computer with different hardware.
Prepare to reboot the computer from Acronis True Image 9.1 Enterprise Server bootable rescue media. Now run the program and create an image of the prepared hard disk. Install the new hard drive into your computer or take the image archive you just made to your new computer. Boot into the Acronis standalone version and restore the image archive to the new hard drive or computer. Reboot the computer. We recommend you to read Microsoft articles regarding using sysprep on your operating system, available at the following links: Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003.
Please note that Acronis Universal Restore does not conflict with Microsoft System Preparation Tool (sysprep). If you got accustomed to using Sysprep, you can use both tools on the same system.
I have complex applications such as Microsoft SQL Server, Oracle or Microsoft Exchange running on my server. I plan to create a backup, but I'm not sure if these applications can be running during the imaging process. What should I do?
Although Acronis True Image 9.1 Enterprise Server takes care of the hard disk and file system-level consistency via snapshot technology, it could not guarantee the application-level consistency. We recommend you to suspend complex servers such as Microsoft SQL, Oracle or Microsoft Exchange before pressing the Proceed button on the last page of the Acronis True Image 9.1 Enterprise Server Create Image wizard, or before starting a scheduled task. Once the imaging process starts, you can resume server operations. It is not necessary to suspend the applications for the duration of the imaging process.
If your database is compatible with Microsoft Volume Shadow Copy Service (VSS), then you can check the Enable VSS support box in Backup Options to ensure the completion of all transactions before the backup process starts. Then the database will be ready to access immediately after recovery.
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